Loading...

Testimonials

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

Submit a Testimonial
 
 
 
 

Jason Gilles is the most considerate person I’ve ever met. From the time my aunt and I met with Jason I knew we had picked the best funeral home for my brother Mike Graubner. He went above and beyond to help us. We had a sister in Arizona, a brother in Arizona and one in Florida and he did a wonderful job of making sure we all knew what was happening at all times. We now live in the upper peninsula but you can mark my words I will be coming to Penzien Steele for my services.

Pat (Graubner) Hauger

August 30, 2024

My husbands family all used Penzien Steele funeral services and I now know why. I cannot thank Jason Gilles enough for the compassion, kindness, follow up calls and help in getting me thru this difficult time. Penzien Steele is very professional with everything from start to finish. I also heard from family who have hearing aids and they commented on how clear the service was. Thank You to the entire Staff.

June K

August 24, 2021

When I first contacted the Penzien Steele staff about making funeral arrangements for my sister, I was admittedly overwhelmed by the list of tasks that had to be performed. But my worry turned out to be needless because Mr. Jason Gilles skillfully and compassionately guided us through the process every step of the way. Within the first hour of working with Jason, I realized that all would be well, and that was the feeling that persisted as he guided us through the funeral service and internment arrangements. At the conclusion of the funeral services, many family members sought me out to say what a nice job Jason and the rest of the Penzien staff had done to make it such a nice send-off for our sister. On behalf of the Pike family, I wish to extend a heart-felt thank you to the entire Penzien Steele staff. We sincerely appreciate your thoughtfulness and thoroughness and would heartily recommend you to others. Dennis Pike December 12, 2020

Dennis Pike

December 14, 2020

Jason went above and beyond helping my sisters and I with my fathers passing as we live out of state. He immediately contacted us and made us feel comfortable and at ease with the entire process. He was always available with email, text or phone to answer every question we had! My father passed during covid so it wasn’t easy planning a gathering, but Jason help to make it happen. My sisters and I are so thankful for all of his help while we were out of state and in Michigan! We highly recommend their services! Thank you again Jason!

Kristina O’Keefe

August 09, 2020

Very professional staff. Jason was very compassionate, understanding and attentive with our ongoing changes. Funeral planning with a large family during this COVID pandemic was challenging. We worked together and the end result was successful and could not have been better during these trying times. I truly recommend Penzien-Steele.

Maria VanOchten

June 10, 2020

First of all Penzien Steele Funeral Home are the best. All your staff are so helpful and respectful. Jason has helped us out on more than one funeral. I would highly recommend your company. I have the upmost respect for your company.

Douglas Peters

January 22, 2020

In Bay City
(989) 892-8531
608 N. Madison Ave.
Bay City, MI 48708

In Vassar
(989) 823-7031
149 N. Main St.
Vassar, MI 48768

Compassionately serving the families of Bay County including -Bay City, Essexville, Hampton Twp.,Portsmouth Twp., 
Merritt Twp., Bangor Twp., Monitor Twp., Frankenlust Twp., Kawkawlin Twp., and Tuscola
County including – Vassar, Richville, Tuscola, Reese and Millington


© Penzien-Steele Funeral Home
Crafted with care by Frazer Consultants & TA

Privacy Policy & Terms of Use | Accessibility